Responsibilities:

· Maintaining and administrating computer networks and related computing environment including system software, application software, hardware and configuration.

· Dealing and handling, various system and server related issues physically and remotely.

· Performing Ticket based operations for our international clients.

· Providing the assistance over remote as a technical expert to international clients.

· Working as a Kaseya expert and provide solution to any issue occurred while maintaining the server and workstations through Kaseya.

· Communicating with the client and providing them the required information as a technical expert.

· Dealing with the issues related to the Microsoft applications, computer applications and other system software’s and providing the fix.

· Protecting data, software and hardware by coordinating, planning and implementing network security measures.

· Troubleshooting, diagnosing and resolving hardware, software and other network and system problems.

· Replacing faulty network hardware component when required.

· Maintain configuring and monitoring virus protection software and email applications.

· Monitoring the network performance to determine if adjustments need to be made.

· Conferring network users about solving existing system problems.

· Operating the master consoles to monitor the performance of network and computer systems.

· Designing, configuring and testing networking software, computer hardware and operating system software.

· Training or certification in CCNA, CCNP or MCSA (any one) Mandatory.

· Aware of ticketing system and understanding SLA based ticket resolution.

Job Types: Full-time, Regular / Permanent, Internship, Volunteer

Benefits:

• Flexible schedule
• Health insurance

Schedule:

• Flexible shift timings 
• Monday to Friday
• Rotational shifts also

Education:

• Bachelor's (Preferred)
• B.Tech 

Experience:

• System administration: Min 6 months
• Freshers